A voice mailbox (Basic plan) is included with every UChicago desktop telephone and free of charge. Additional mailboxes and those with enhanced features are available for a monthly charge, which is applied to your desktop phone bill.
Every mailbox, or port, includes:
- Setup
- Programming for first-time setup
- Brief personal training and User Guide
Voice Mailbox Features and Rates
Basic
Features:
- Personal Greeting Maximum Length: 3 minutes
- Messages Maximum Length: 2 minutes
- Messages Maximum Stored: 30
- New Messages Maximum Days Kept: Indefinitely
- Saved Messages Maximum Days Kept: 14
The Basic plan is included with every desktop telephone. Total monthly charge when chosen for an additional voice mailbox or voicemail without a phone: $2.96
Enhanced
Features:
- Personal Greeting Maximum Length: 3 minutes
- Messages Maximum Length: 4 minutes
- Messages Maximum Stored: 40
- New Messages Maximum Days Kept: Indefinitely
- Saved Messages Maximum Days Kept: 21
Total monthly charge: $4.34
Premium
Features:
- Personal Greeting Maximum Length: 3 minutes
- Messages Maximum Length: 6 minutes
- Messages Maximum Stored: 50
- New Messages Maximum Days Kept: Indefinitely
- Saved Messages Maximum Days Kept: 31
Total monthly charge: $7.04
Double Enhanced
Features:
- Personal Greeting Maximum Length: 3 minutes
- Messages Maximum Length: 4 minutes
- Messages Maximum Stored: 80
- New Messages Maximum Days Kept: Indefinitely
- Saved Messages Maximum Days Kept: 21
Total monthly charge: $11.61
Double Premium
Features:
- Personal Greeting Maximum Length: 3 minutes
- Messages Maximum Length: 6 minutes
- Messages Maximum Stored: 100
- New Messages Maximum Days Kept: Indefinitely
- Saved Messages Maximum Days Kept: 31
Total monthly charge: $17.00
Speechview
Features:
- Personal Greeting Maximum Length: 3 minutes
- Messages Maximum Length: 4 minutes
- Messages Maximum Stored: None
- New Messages Text: Voice messages sent to your mailbox in a speech-to-text format.
- New Messages Audio: Voice messages are also sent to your mailbox as an attached audio file.
Total monthly charge: $1.00
Additional Voice Mailbox Information and Rates
Application Port Charges
A port is a telephone line on the voicemail system. The number of ports used is determined during the testing of a voicemail application during its implementation. Most voicemail applications will require a minimum of one port charge. The total monthly charge is $35.02.
Special Application Mailboxes (Auto Attendants)
Examples of special application mailboxes include Menus/Announcements, Greeting Only, and Group Mailbox. Your total monthly charge is $2.70.
Lost Passcode/Changes
No charge
Consulting Fee for Special Applications
A consulting fee of $72.94 per hour will be charged when design work takes longer than three hours for each special application.