Students may request that they be provided a telephone for their room by contacting their residence hall manager and agreeing to the cost of services for having the phone.
You may use University phone services in order to make on campus, local, and domestic long-distance calls. Calls to campus numbers are made by dialing the last five digits of the campus number, such as 2.7366. Calls off campus, whether local or long distance, are made by dialing 9 + 1 + Area Code + 7-digit number.
White emergency telephones designed for your use and protection are located throughout Hyde Park. They connect you directly to a University Police Dispatcher, who will assist you while a police car is sent to your location if needed. More information can be found on the University's Safety and Security page.
Students must agree to the cost and opt-in to have a desk phone in their room.
Each phone has its own number that can be directly dialed from any phone, on campus or off campus. Anyone wishing to reach a student can either dial the number directly or call the residence hall front desk and ask to be connected to a student's room.
Any problems with your telephone service should be reported to your front desk. The desk will offer an exchange of equipment and will report the problem to IT Services if that fails to rectify the problem. Required telephone repairs will be completed in a timely manner whenever possible, however, certain repairs must be scheduled with you or an appointed representative present since they require access to your room.
There is a monthly service charge but no domestic per-minute cost for IT Services phone service. International calls are accessed by using a calling card.
The total phone charges from your statement will be included in your tuition and fees bill produced by the Office of the Bursar and will be due by the date stated on the tuition and fees bill. Nonpayment of phone charges will result in academic restrictions. If you have any questions about calls or payments, call IT Services at 2-5800.
Telephone harassment consists of any threatening, abusive, obscene, or anonymous calls. If you receive such calls, you should hang up immediately. You should not talk to the caller or give out information about yourself or your roommate(s). Do not let the caller know if you are alone in your room. If you receive harassing telephone calls, contact the UChicago Housing office at 2-7366 or IT Services at 2-5800. Placing harassing telephone calls violates University guidelines and is a crime under federal and state laws. Persons placing such calls are subject to fines, imprisonment, and/or University-issued sanctions.
IT Services provides local service as part of your campus residence service. IT Services assumes responsibility only for the wiring, ITS-provided telephones, and switching components from the jack in the wall back to the equipment. Students can bring their own telephones but are responsible for all repairs. If you are having a problem with your telephone, you should first try to determine where the problem lies. Try these steps first:
If you've tried a new phone or cord and still have a problem, return the new equipment to the front desk and ask them to report the problem to IT Services. All residence hall trouble tickets must originate from the residence hall's front desk. If the problem is determined to be an issue with the jack then you will need to fill out a Service Request with Facilities Services.