Use Extension Mobility


Extension Mobility is a feature that allows you to receive and make phone calls with your campus extension number on a different Cisco VoIP phone on campus. It is especially useful to staff who work in different offices on different days of the week.

Extension Mobility Login

Alert! Do not create a conflict. The phone you use for Extension Mobility cannot be in Extension Mobility mode at another phone by someone else.
  1. Go to the phone where you wish to use your phone number(s).
  2. Press the Services button. Look for the option titled Extension Mobility.
  3. Enter the number next to Extension Mobility using the keypad, or use the direction pad and select Extension Mobility.
  4. Enter your UserID. The UserIDis either your CNetID or UCHADID.
    When you press a numeric key on the keypad, a text bubble shows all the characters that this key controls. Each press moves to another character option. Press << to go back to correct a mistake.
  5. Enter the numeric Personal Identification Number (PIN). The PIN is 12345 at your first login.
  6. Press Submit.
  7. Press Exit.
  8. Wait for the phone to switch to your phone number(s).

Extension Mobility Logout

Note: Before leaving the phone, remember to press Exit to leave the Extension Mobility settings.

  1. Press the Service button.
    Service Button
  2. Enter the phone number to the right on the keypad or scroll down to select Extension Mobility.
  3. At the logout prompt, press the Yes button.
  4. Press the Exit button.
  5. Wait for the phone to switch back to the previous number(s).

To Change Your Extension Mobility PIN

  1. Visit the myPhone (myphone.uchicago.edu) website.
  2. Select Go to My Phone.
  3. Log in with your CNetID/UCHADID and password. Complete two-factor authentication if prompted.
  4. Select User Options > User Settings.
  5. For Current PIN, type 12345.
  6. For New PIN, create a new PIN. Confirm PIN.
  7. Select Save.