Getting Started

This article is for you if:

• You are using Microsoft 365 and Outlook for Mac.
• You and your delegate are using the same version of Outlook.
• You are using a Microsoft 365 ProPlus account.

Note: You cannot access delegation settings on a mobile device's Outlook app.

Overview

If you want to grant someone access to your email to monitor it or act on your behalf, setting up delegate access in Outlook 2016 is the way to go.

Note: Folder sharing allows other people to access one or more folders. However, sharing does not include permission for them to act on your behalf. For example, a person who can access your folders can't reply to email messages or respond to meeting requests for you.

Delegate access also provides other benefits:

• You can delegate access to your Microsoft 365 ProPlus calendar, contacts, and email and set permissions that define the activities that delegates can carry out for you.
• You can edit the level of access or permission for delegates.
• Users assigned send on behalf permissions to a mailbox can actually send as the mailbox owner.
• Delegates have full access to your Calendar and Tasks folders.

Delegate Permission Levels

• Reviewer: The delegate can read items in your folders.
• Author: The delegate can read and create items and change and delete only those that they create. An author delegate cannot change or delete items created by the person who assigned him or her permissions. For example, a delegate can create task requests and meeting requests directly in your Task or Calendar folder and then send them on your behalf.
• Editor: The delegate can read and create items, and change and delete items created by anyone. For example, a delegate can create task requests and meeting requests directly in your Task or Calendar folders, then send the item on your behalf; and can make changes to tasks or meeting requests you created yourself, or delete items you created.

Tutorials

• Add and manage delegates in Outlook for Mac
• Outlook 2016 for Mac Help
• Allow someone else to manage your mail and calendar
• Options for sharing and delegating folders in Outlook 2016 for Mac
• Become a delegate or stop being a delegate in Outlook 2016 for Mac
• Managing Another User's Calendar and Email in Outlook 2016
• Known issues with shared calendars in Outlook