Outlook 2016 FAQ


Microsoft Outlook 2016 is part of Microsoft 365. Outlook 2016 allows you to do more than email messaging. You can also create and accept meetings, create personal appointments, maintain contacts, and create tasks.

Read the following for answers to your most common Outlook email questions.

Contents


How do I create a signature?

See the following Microsoft Support articles to learn how to create an email signature.

How can I recover messages I've deleted?

See the following Microsoft Support articles to learn how to recover deleted Outlook items, including deleted contacts.

How can I add an attachment to an email I am sending?

See the following Microsoft Support articles to learn how to attach a file to an email.

What attachment file types are restricted or blocked?

See the Microsoft Support article Blocked attachments in Outlook for a complete list of blocked attachment types.

What if I need to send a file that is on the blocked file types list?

If your attachment is blocked because of file type, you have several options.

When I send a message with an attachment, why does the attachment icon appear in the body of the message?

If you select the rich text format, the attachment icon appears in the message itself, instead of in the message header.

Alert! Many non-Outlook email clients display rich text format poorly or cannot read it at all, which is why this format is not recommended.

How do I turn on the Out of Office Assistant?

See these Microsoft Support articles to learn how to use the Out of Office assistant, now known as automatic replies.

Where can I see my University of Chicago mail and calendaring online when I don't have access to the Outlook application?

When you don't have access to your Outlook application, you can read email at Outlook for the Web at portal.office.com. You can access Outlook on the Web with your CNetID and password. You may be prompted to complete the two-factor authentication process as well.

What happened to distribution lists?

Distribution lists are now called contact groups. See these Microsoft Support articles for more information.