As a staff member leaving the UChicago community, you may have questions about the account closure process. The following are the most frequently asked questions about the account closure process for staff members.
If you're faculty, see the article Account Closure Policies and Procedures FAQs for Faculty
If you're a student, see the article Account Closure Policies and Procedures FAQs for Students.
As a UChicago staff member, you may contact your department with questions regarding your current status and service eligibility.
Note: The account closure process is automated and granting extensions is extremely rare. If you have received account closure notices, you should expect your account to close at the specified time. Please be aware of the closure date unless you have been instructed differently.
Staff on long-term disability are not eligible for maintaining account services. Your services will be reinstated when you return to active status.
Yes, both temporary and part-time positions are eligible for account services.
IT Services has no control over severance packages and cannot grant closure exemptions because of a severance package agreement. You should discuss the matter with your former department, who will need to work with Human Resources.
No, you will lose email forwarding capabilities once your account services are closed.
For guidance on how to save your files, see the article Preparing for Account Closure.
Once the account closure is completed, your account and all the files will be deleted and cannot be recovered.
Once your account has closed, your account and all files are destroyed. IT Services cannot retrieve them.
No, if you missed the notifications of account closure and your account closes, all files will be destroyed.
No, wireless access closes for everyone one week after receiving the first notice of account closures (Day 10 after dropping out of active status). If you have alumni status after you leave the University, you will continue to have access to the wireless network.
No, after your account is closed, all files are destroyed.
IT Services provides only individual accounts--there are no departmental or role-based accounts allowed on our system. Mailing lists allow for a department to have a departmental address that is shared amongst multiple users. Sharing accounts, however, is a violation of the Acceptable Use Policy and is not allowed on IT Services' systems. IT Services encourages staff members who are leaving the University to work with their departments to provide a smooth transition. There are several things that can help: