This article provides answers to a number of general frequently asked questions regarding the University's Directory (directory.uchicago.edu), as well as how to search and use the Directory.
Searching and Using the Directory
How is Directory information for University organizations divided and displayed?
Organizational units within the University are divided into Divisions, Departments, and Sub-Departments. Divisions contain Departments, some of which are divided into smaller Sub-Departments. Directory listings for these units are organized by hierarchy and displayed alphabetically. The Directory allows staff and faculty to browse and search for organization listings, as well as staff associated with those organizations when logged in.
What Directory information is available for University organizations?
Directory information for an organization may include any of the following at the discretion of the organization:
- Department name
- Main department mailing address and/or faculty exchange
- Main department phone and fax
- Department URL(s)
- Social media links (Twitter, Facebook, Vimeo, Flickr, blogs, etc.)
- Department and sub-department information as applicable
Why can't I find the person I'm looking for in the Directory?
There are a few reasons why you may not be able to see an individual's Directory information:
- The Directory is automatically populated by a list of current University members. Individuals will appear in the Directory only while actively affiliated as Staff, Faculty, Academic, Post Doc, Student, Hospital, or Emeriti. Those with temporary accounts (also known as t-9 accounts), such as consultants, do not appear in the Directory.
- Some University faculty and staff members have opted to make their Directory information visible only to users who have logged in to the Directory. To log in to the Directory, select the Login link at the top of the screen.
- If you are or were a student at the University of Chicago, you may have enabled a privacy setting known as FERPA protection, which prevents the University from displaying your Directory information publicly. If this is the case, when logged in, your Directory information will be available only to staff, faculty, and academics.
How do I see who is listed in a department?
In order to see the people associated with a particular department or organization,
- To log in, visit the Directory then select the Sign In button at the top of the page.
- Select the organization you are affiliated with the University of Chicago or Marine Biology Laboratory.
- Enter your CNetID or UCMEDID and password to log in.
- Select the Department Search link from the navigation panel located on the left.
- Search for your department. From there you will have two options:
- Type in the name of the organization you are searching for in the Name search bar towards the top of the screen. For example, if you searching for the Classics department, type Classics, then select Search. The search results will display the Humanities Division, followed by the Classics department. Since you want to see the information associated only with the Classics department, select Classics. This will display whatever departmental information there is, such as the department's address, contact information, and website, as well as a list of staff and faculty associated with that department.
- For the second method, simply locate the Division of the organization you would like to find and then the department (or sub-department). For example, if you are trying to locate the information of the Classics department, then you would select Humanities Division in the Division field and Classics in the Department field, then select the Search button at the bottom of the screen. This will display whatever departmental information there is, such as the department's address, phone number, fax number, and website, as well as a list of staff and faculty associated with that department.
How do I search for information, such as staff entries, within a particular organization?
You must be logged in to the Directory in order to search for and view the staff within an organization.
- To log in, visit the Directory then select the Sign In button at the top of the page.
- Select the organization you are affiliated with the University of Chicago or Marine Biology Laboratory.
- Enter your CNetID or UCMEDID and password to log in.
- You can search for a group by name, or browse the information by selecting an organization from the lists of Divisions, Departments, and Sub-Departments. For step-by-step instructions on how to do this, please see the question, How do I see who is listed in a department? above.
Can I search by phone number in the Directory?
Yes. To search by phone in the Directory:
- Click the People Search link in the left navigation panel.
- Select Advanced Search.
- Select the Phone box. Type in the number you're looking for, e.g., 7737021234 or 1234 or 2-1234, then choose Search. The results will display the Directory profile associated with that number.
You may also use the Downloadable PDFs to search. To search by phone number in the Downloadable PDFs:
- Log in to the online Directory.
- Under the Download Directory PDFs option on the left-hand navigation panel, select Individual List. The phone number of an individual person would be in the Individual List.
- Download the PDF to your desktop then open it.
- Use your computer's search functionality to search for the number you are looking for (and by extension, whatever person or organization is associated with that number). The search functionality command for a Mac is Command + F, and for Windows is Ctrl + F.
Note: When downloading the PDFs, be sure to type the number in exactly, including the hyphen where necessary. For example, if you're searching for "773-702-1234" as "2-1234," be sure to type it exactly as "2-1234." Failure to include hyphens will mean you get no results!
What web browsers are supported in the Directory?
The Directory has many features which do not work well with outdated web browsers. The Directory has been designed and tested to work best with the last two major releases of Chrome, Firefox, and Safari.
Why should I log in to the Directory?
Additional features are available to staff and faculty upon logging in to the Directory, including:
- The ability to retrieve more than 25 search results—search results are limited if you do not log in.
- The ability for staff and faculty to edit their Directory information directly and immediately through the Self-Edit feature.
- CNetIDs and email addresses are displayed in search results.
General
Where can I learn about the privacy of my information as it relates to the University Directory?
For more information on the privacy of your information as it relates to the University Directory, please see our FAQs on this subject, Online Directory Data Protection.
What is the University operator services number?
The University of Chicago operator services may be reached at 773.702.1234.
What is the phone number for the Hospital/the University of Chicago Medical Center?
For non-urgent hospital calls, such as scheduling or canceling an appointment, the University of Chicago Medical Center may be reached at 773.702.1000.
I am a UChicago alum. Why don't I appear in the Directory? Why can't I log in to the Directory?
Alumni do not have the ability to log in to the online Directory to search and do not appear in the Directory. In other words, you do not have a Directory listing or entry, because you are no longer actively affiliated with the University. If you want to remain reachable to the University community, or wish to reach out to other alumni, or want to search for other alumni, log in and create a profile for yourself in the University's Alumni Directory Note, some organizations may have a separate or additional Directory for alumni, like the Chicago Booth Community Directory.
I am a UChicago alum. May I use the Directory to search if I can't log in?
Yes. While alumni cannot log in to or appear in the University Directory (see question above), you do have the ability to perform a general search using the online Directory under the following conditions:
- That you do not log in to the Directory, and
- That you have not tried to log in to the Directory recently or within a single browser session.
When an individual with alumni status attempts to log in to the Directory by selecting Sign In, it will result in an error. The error occurs because alumni are not eligible for the service, but can perform general searches without being signed in.
- To avoid this error, don't select the Sign In button. As long as you have not already tried to log in to the Directory within a single browser session, you will be able to use the Directory to perform a general search.
- If you have tried to sign in to the Directory already, You must either:
- exit your browser session completely, so that your browser closes, or alternately, or
- clear your browsing history/data.
How can I get a printed copy of the Directory?
The Directory Office no longer prints Directory books so that accurate information can always be available. However, faculty or staff may download the Directory PDFs for printing after you log in to the online Directory. To download the Directory PDFs, select Download Directory PDFs.
The PDFs feature has several distinct advantages over a printed version of the Directory, including:
- Daily Updates: The PDFs are updated in the system every night, and thus reflect the most accurate and up-to-date information.
- Easy Searching: The PDFs are searchable in the same way a Word document is searchable (Command + F on a Mac and Control + F on a PC).
- Distinct individual, University, and Medical Center entries.
- Ability to search the PDFs by phone number.
Note: Directory PDFs are essentially a snapshot version of the Directory. Unless you continue to download and use a new PDF of the Directory on a regular basis, your PDF will soon become outdated.
I am an affiliate. Why is my organization not listed or no longer listed in the Directory?
There have been numerous changes to the Directory since its inception; the online Directory was implemented in an effort to streamline information, and as a result, affiliate organizations (as a general rule, those organizations without a uchicago.edu address) are no longer listed in the Directory because it is intended to be a strict representation of official University contact information. However, because University affiliates play an important role in the University community, information that does not fit the new above-mentioned guidelines may still be listed on the University Directory website. This information is found on the Directory website under "Other Directories" in the navigation panel on the left-hand side of the screen.
Why isn't my new contact information in the Global Address List in Microsoft Outlook?
This could be for two reasons. The first is that you simply need to update your contact information using the self-edit functionality. Doing so will push the information to Microsoft Outlook. If that doesn't work for you, check to ensure that you do not have the 'Hide this information from non-UChicago viewers' button selected. Selecting this button prevents any new contact information from being updated in the master database, which in turn prevents that information from being fed to the Global Address List. You will have to uncheck that box, then your correct information will be reflected in Outlook. Sometimes the Global Address List information is captured in the "cache." So it can take time for updated information to be reflected.
Where may I find information about University ruling bodies?
Official information about ruling bodies is not maintained by the Directory Office. You can find out more about any of the University's ruling bodies, please see the Ruling Bodies page on the Secretary of the Faculties website.
When an account goes through Quick Closure, will the person still appear in the online Directory?
No. Quick-closed accounts are not visible in the Directory. Please note, it takes approximately one business day for the Directory listing of a quick-closed account to stop appearing in the Directory.
How may I or another designated individual from my organization become a Directory Reviewer?
To become a Directory Reviewer, please email the Directory Office at directory@uchicago.edu.
Where can I submit feedback about the Directory?
The Directory Office relies on input from members of the University community to continue to improve services. Please email the Directory Office at directory@uchicago.edu with any questions or concerns you may have.
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