This article describes the operational roles and responsibilities of each group or organization that supports UChicago GitHub Enterprise.

Organization Owner/End User Responsibilities

• Create GitHub account
• Set up two-factor authentication on own account
• Learn GitHub from GitHub resources
• Get general help from GitHub help resources
• Set up account successor
• Update email addresses and email preferences
• Change username
• Delete account
• Update SSH and GPG keys
• Set up own organization member repository permissions
• Add approved domain to own organization
• Add/configure Webhooks
• Change Third-party application access policy on own organization
• Manage (Add/Remove) Member and Admin Grouper Groups associated with own Org for Okta authentication
• Invite other UChicago users to the organization
• Configure own repository defaults
• Configure own organization defaults and permissions for projects, teams, actions, packages, codespaces, secrets, developer settings, and moderation settings

IT Services Service Desk

• Triage service requests
• Point users to use GitHub resources for help

System Administrator

• System Administrator
• Create organizations
• Set up initial organization owner
• Administer enterprise administrators

GitHub

• Operational and Usage Support
• Backups
• Disaster recovery plan

Related Resources

• UChicago Knowledge Articles
  
  • GitHub Enterprise Overview
  • GitHub Enterprise FAQ
• Training
  • How to Install a Git client
  • GitHub Skills
  • GitHub LinkedIn Learning courses
  • Github Guide YouTube videos
  • Source Code Migration Tools
  • CVS To Git Migration - YouTube
  • Migrating a repo from CVS to Git

Support

Contact IT Services using this form. Please use this form to request:

• New GitHub organizations
• Problem accessing organization that I own
• UChicago specific questions

Help for most topics is available through the GitHub website at https://help.github.com/. There is extensive documentation, plus support from communities, as well as dedicated support. You can also consult the related frequently asked questions on this service.