Eduroam Wireless Network Connectivity Guides


Eduroam is the University's preferred wireless network. You can connect any device to Eduroam. To learn how to connect your device, select your device type from the list below: 

Contents

Although our wireless networks are quite robust, wireless availability can occasionally be intermittent in some locations on campus. Please report these types of issues by completing the Provide Wireless Network Feedback form. For technical support, contact IT Services.

Note: It is recommended to set up Eduroam before arriving on campus; otherwise, you'll need a sponsor for Guest Wireless Network access or an alternate hotspot, such as your cellphone.

Windows

  1. In a browser, navigate to go.uchicago.edu/eduroam. The application website will detect your operating system, then you will be prompted to download the Eduroam app for Windows.
  2. Select JoinNow to be prompted to download the application. You may be prompted to choose a location to save a file from a dialog box. If so, note the location, then select Save.
  3. Go to the directory where the file was saved, then double-click the WiFi_University_of_Chicago_Wrapper.exe file.
    Tip: Depending on your browser configuration, you may be able to select the executable file from your web browser. You may have to contact IT Services or your local IT Support team so they can install and run the application.
  4. You will be presented with the SecureW2 application. Enter your CNetID and password in the Username and Password fields, then select Next.
  5. The application will proceed to configure, confirm your identity, then connect you to the Eduroam wireless network.
  6. Select Done once you're connected to close the application.

macOS

  1. Open your browser and navigate to go.uchicago.edu/eduroam. The application will detect your operating system. Select JoinNow to start installing the connectivity application.
  2. The WiFi_JoinNow_Wrapper.dmg file will download to the Download folder on your computer.
  3. Go to your Download folder, locate the  WiFi_JoinNow_Wrapper.dmg file, then select it to unwrap the Secure W2 connectivity file.
  4. Double-click the Secure W2 file to install the connectivity app.
  5. Select Open when you are prompted with the question, "WiFi_JoinNow_Wrapper is an app downloaded from the Internet. Are you sure you want to open it?" 
  6. Enter your CNetID in the Enter your username field, enter your CNetID password in the Enter your Password field, then select Next.
  7. Select Next to install your Profile in System Preferences.
  8. In your Profile settings, select University of Chicago eduroam.
  9. Select Install when prompted with "Are you sure you want to install this profile?" to install your profile.
  10. A dialog box will prompt you with, "WiFi_JoinNow_Wrapper wants to use your confidential information stored in eduroam in your keychain. To allow this, enter the login keychain password." Enter your keychain password, then select Always Allow.
    Tip: This may be different from your CNetID and password if you are not the administrator of your machine. You may have to contact IT Services or your local IT Support team to install the app.
  11. Your profile page will appear. The application will proceed to configure, authenticate, and join the Eduroam wireless network.
  12. Once you're connected, select Done to close the application.

RedHat

  1. Open a web browser to go.uchicago.edu/eduroam. Your computer's operating system will be automatically detected.
  2. Select JoinNow to download the file to your computer. Tip: Note the location where the file is being downloaded so that your file can be easily located.
  3. Open Terminal, then type .sh SecureW2_JoinNow.run on the command line from the directory where the SecureW2_JoinNow.run file was downloaded.
  4. At the Enter Your Username prompt, enter your username (i.e., CNetID@uchicago.edu).
  5. At the Enter your Password prompt, enter your CNetID password.
  6. You should be connected to the Eduroam wireless network.

iPhone and iPad

  1. Open your browser and navigate to go.uchicago.edu/eduroam. The website application will detect your operating system. Select JoinNow.
  2. A dialog box will open. Select Allow.
  3. A second dialog box will display a prompt for you to install the wireless profile. Select Install.
  4. When prompted to log in, enter your CNetID and password, then select Next.
  5. After the profile is installed, select Done.
  6. Go to Settings > Wi-Fi, then select Eduroam.
  7. You should now be connected to the Eduroam wireless network.

Android

  1. Go to your Google Play store on your Android device and search for SecureW2 JoinNow app to download. Tap Install.
  2. Tap Open to launch the app. Tip: You may get prompted to allow permission for SecureW2, select Accept.
  3. Select Search and Setup.
  4. You should be prompted to "Enter your institution or code." Type uchicago.edu in the DOMAIN field. Press Continue. Your screen will display "searching for configuration."
  5. Select the Eduroam option.
  6. Enter your CNetID and password, then press Continue. Your Eduroam profile will be created.
  7. Select Done. You should be successfully connected to the network.