Our Executive Computing Support Service is designed to provide personalized, high-priority technical assistance to top-level executives, including senior University of Chicago executives and their support staff.
We understand that executives require swift and efficient resolutions to technical issues to maintain productivity and focus on strategic tasks. Our service ensures that executives receive expert support with minimal disruption to their schedules and responsibilities.
Dedicated Support Team: A dedicated team of experienced technical support specialists who are well-versed in handling executive-level technical needs. Our team offers a personalized approach, tailoring support to each executive's specific requirements.
Priority Response: Guaranteed rapid response times with priority handling of all support requests. Executives receive immediate attention to ensure that any technical issues are resolved as quickly as possible.
Extended Availability: In addition to technical support during the workday, from 8:30 a.m. - 5:00 p.m., the executive support team are available on-call until 8:00 p.m. CST. This ensures assistance is available for as much time as possible to fulfill and troubleshoot any problems that may arise.
Comprehensive Support: Assistance with a wide range of technical issues, including but not limited to: