Dropping a Course or Program in Workday

Purpose

This document provides directions on how to drop a course or a program in the Workday Learning Application. Dropping a course or a program removes the learner’s enrollment from the course.

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Keep in Mind

· Workday’s Learning application is a learning management system (LMS) used to host and manage training for university workers with real-time tracking of completion requirements.

· IMPORTANT: Courses or programs assigned as required cannot be dropped by the learner. The learner should contact their manager and/or learning partner to drop learning content.

· A course is a combination of lessons, with or without an instructor, focusing on a specific subject area.

· Course formats include:

· Digital – Computer-Based Training (CBT), on demand, asynchronous

· Instructor-Led Training (ILT) – live instructor, synchronous

· ILT’s can be in person or remote

· Blended – combination of CBT and ILT lessons

· A Program is a collection of courses, structured as a curriculum covering a broader topic.

· Individual Lessons do not require enrollment therefore they cannot be dropped. Lessons are a single piece of content such as a recorded lecture, a course guide, a job aid, a movie, a software simulation, or any other item which a learner can access on their own as a single unit. When the title of a lesson is selected, you will automatically be directed to the single piece of content.

· Dropping a course or program removes it from your learning transcript in Workday Learning.

· Completed courses or programs cannot be dropped; only courses or programs that have not been started or are in progress can be dropped.

· Workers that have Learning security roles may see additional information beyond what is outlined in this document. Please refer to the applicable resource based on the learning security role you are assigned.

Steps

Accessing the Learning Application

1. Log into Workday using your CNetID and password.

2. From the Home page, select Menu in the top-left corner and choose the Learning App located under the Personal category.

3. On the left-hand side of the screen is a navigation pane that includes the tabs: Learning Home, My Learning, Discover, and Links.

Dropping a Course or Program

4. Select My Learning to view self-enrolled learning content and content enrolled on behalf of an administrator.

5. Under the Continue Learning section, locate and select the course or program that needs to be dropped.

a. REMINDER: Learning content assigned as required cannot be dropped by the learner and must be dropped by their manager or learning partner.

b. Another way to view and drop learning content is to select View Learning Transcript near the bottom of the My Learning page and then select the title of the course or program from there.

6. Within the main course or program page, on the right-side near the bottom of the screen, select the link labeled Drop Program/Course.

a. This option is located under the Start or Resume Course/Program button, immediately under the “No longer want to take this course/program?” question.

7. Within the Drop Learning Enrollment window, select the appropriate Drop Reason from the drop-down menu using the Hamburger Menu (represented by three dots and three dashes). Select OK.

8. A window will appear confirming the need to drop the learning enrollment. Select Submit to finalize dropping the enrollment and to be returned to the course/program main page.

a. An optional comment box is available to provide more information, if needed.