Submitting Student Reimbursements Form in ServiceNow


Purpose

This document outlines the steps to complete the Student Reimbursement Form via the ServiceNow Portal.

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Keep in Mind

Steps

  1. Login to the Services Portal.
  2. Select Log in for full access in the bottom left corner. Enter your CNetID and password, if prompted, and complete any single sign on requests.
  3. In the top left corner select General Services and then choose HR & Payroll for Employees & Students.
  4. Directly under the Support Resources header, use the Filter By dropdown menu and select Requests.
  5. Locate and select the Student Reimbursement Request Form tile. Review the help text at the top of the screen before proceeding.
  6. The requester’s name and department will appear under the Who is submitting this form? and What is the submitter's organization? fields.
    1. If someone should receive notifications of the status of this request, type their name in the textbox under Who should be copied on this request? Otherwise, leave this field blank.
    2. If individuals with non UChicago emails should be notified of the status of the request, check the Specify non UChicago emails that should be copied on this request box, and enter the desired non-UChicago email addresses in the corresponding field that appears when the box is checked.
  7. Type the student's name in the Student Name field.
    1. After selecting the student's name, their Student ID number will appear.
  8. Enter Payment Description (this is like the memo line of a check). It cannot exceed 100 characters.
  9. Select the hyperlink labeled Allowable COA and POETAF Values for Student Reimbursements before proceeding to the next step. 
    1. When using COA, only certain values can be used for the UC Account Number field.
    2. When using POTE(AF), only certain values can be used for the UC POETAF Expenditure Type field
  10. Under the Financial Accounts with Approvers section, select the Add button to enter the details of the account(s) being charged for the reimbursement.
  11. The Add Row screen will display.
    1. Enter the Amount being charged to the specific account.
    2. Select the Financial Account Type, either COA UC or POETAF. NOTE: Although the form allows the entry of UCMed Accounts, these should not be used, as the form cannot be submitted with such values.
      1. NOTE: If the Use a Favorite Financial Account box displays and is checked, then a Favorite Financial Account drop-down menu will appear with a list of any financial accounts that have been saved as a favorite. If the financial account being used is a favorite, select the applicable account from the Favorite Financial Account drop-down menu and confirm its completeness and accuracy. To enter a different financial account, uncheck the Use a Favorite Financial Account box and proceed to the next step.
    3. If entering a COA UC financial account, fill out the UC COA Entity, UC Organization, UC Account Number, UC Fund, and UC Purpose fields. If needed, check the Additional COA Details box to enter the UC COA Program, UC COA Activity, UC COA Site, UC COA Affiliate, and UC COA Future segments. These values will default to Unspecified if not changed.
      1. REMINDER: Only certain values can be used for the UC Account Number field; view the Allowable COA and POETAF Values for Student Reimbursements section of this document. This information is also available directly in the form through the hyperlink labeled Allowable COA and POETAF Values for Student Reimbursements.
    4. If entering a POETAF financial account, make sure the Expenditure Item Date is today’s date; otherwise, the request cannot be submitted. Fill out the UC POETAF Project, UC POETAF Expenditure Org, UC POETAF Expenditure Type, UC POETAF Task, UC POETAF Award, and UC POETAF Funding Source fields.
      1. REMINDER: Only certain values can be used for the UC POETAF Expenditure Type field; view the Allowable COA and POETAF Values for Student Reimbursements section of this document. This information is also available directly in the form through the hyperlink labeled Allowable COA and POETAF Values for Student Reimbursements.
    5. After the COA/POETAF values are entered, the Approver field will appear.  Use the dropdown menu to select the appropriate individual.
    6. (Optional) If the financial account being used has not been saved as a favorite, the option to check the Add to Favorite Financial Accounts box is available.  Checking this box saves the COA/POETAF combination and requires entry of a Favorite Account Nickname.  When COA/POETAF combinations are saved as favorites, it makes data entry easier for future requests, as users will be able to select them from the Favorite Financial Account dropdown referenced under step 11b.
    7. After information is added, the Status field near the top of the page must reflect as Valid before selecting Add at the bottom right of the screen. An error message will result upon submission if the Status is Incomplete or Invalid. In this case, review each field for completion and accuracy, and correct any errors. Specific things to check include, but are not limited to:
      1. Ensuring the account(s) are active in Oracle.
      2. Verifying that the segments added are a valid data combination in Oracle.
      3. Making sure the Expenditure Item Date is today’s date.
      4. Confirming the UC Account Number and/or UC POETAF Expenditure Type are from the list of available values.
      5. See the Chart of Accounts Cross-Validation Rules (as of 7/16/2024) Knowledge Base Article for more information.
    8. When the Status indicates Valid, select Add at the bottom right of the screen.
  12. Once an account has been entered, use the Pencil icon or the Crossmark icon under the Actions column to edit or delete the row, respectively. To delete all rows, select the Remove All button.
  13. To enter additional accounts, repeat step 10 & step 11.
  14. In the Payment Details field, provide a reasonable business purpose for the expense being reimbursed.
  15. Using the dropdown, answer the question: What type of reimbursement is this?
  16. Select Add Attachments in the bottom-right corner of the screen to insert the required documentation. This includes actual receipts or justifications for reimbursement and the Student Certification for Business Related Reimbursement form. If the reimbursement is for a Student Organization, then the Student Certification for Business Related Reimbursement form is NOT required, but receipts are still necessary. Attachments are always required to be able to submit the form.
  17. Once all information has been entered, select Submit on the right side of the page or choose Save as Draft to return to the request and submit later.

Allowable COA and POETAF Values for Student Reimbursements

Value

Description

72505

Animal Supplies

77360

AV Supplies

74015

Business Meal

74905

Certifications

72905

Computer Supplies

74910

Conferences & Training Reg Fee

76901

Courier & Messenger Services

74000

Food & Beverage

76900

Freight & Shipping

73115

Laboratory Supplies

74915

Membership Dues

73970

Non-Empl Travel- Airfare

73971

Non-Empl Travel- Ground Transp

73972

Non-Empl Travel- Hotel/Lodging

73973

Non-Empl Travel- Meals

73974

Non-Empl Travel- Other

72900

Office & Admin Supplies

74020

Social Event

74900

Subscriptions

73324

Svcs – Subscription Services

73980

Travel Registration

Value

Description

72505

72505-MAS: Animal Supplies

77360

77360-MAS: AV Supplies

74015

74015-SMG: Business Meal

74905

74905-OGC: Certifications

72905

72905-MAS: Computer Supplies

74910

74910-OGC: Conferences & Training Reg Fee

76901

76901-SER: Courier & Messenger Services

74000

74000-SMG: Food & Beverage

76900

76900-OGC: Freight & Shipping

73115

73115-MAS: Laboratory Supplies

74915

74915-OGC: Membership Dues

73970

73970-TVL: Non-Empl Travel- Airfare

73971

73971-TVL: Non-Empl Travel- Ground Transp

73972

73972-TVL: Non-Empl Travel- Hotel/Lodging

73973

73973-TVL: Non-Empl Travel- Meals

73974

73974-TVL: Non-Empl Travel- Other

72900

72900-MAS: Office & Admin Supplies

74020

74020-SMG: Social Event

74900

74900-OGC: Subscriptions

73324

73324-SER: Svcs – Subscription Services

73980

73980-TVL: Travel Registration