Updating Notification Preferences in Workday


Purpose

This document provides employees directions on how to change their notification preferences in Workday.

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Steps

  1. Log into Workday using your CNetID and password.
  2. From the Home page, select the person icon in the top-right corner of the page, choose My Account and then select Change Preferences.
  3. Scroll down to the Notification Delivery Preferences section (this section is located under the header Channel), where there are three tabs on the left side of the screen: Email, Mobile Push Notification and Pop-up notification.
  4. Select any of the tabs, and on the right-side of the screen, under the section Channel, an extensive list of notification types will appear. Use the Hamburger Menu (the icon with 3 dots and 3 dashes) to the right of each of the Frequency prompt boxes, to change the regularity of the notifications.
    1. There are 3 frequency options: Daily, Immediately and Mute (no notification).
    2. The most common types of notifications will have a default frequency of Immediately, while all other notifications will show up as Mute.
      1. The most common types of email notifications in Workday are Approvals, Custom Business Process Notifications, Tasks, and To-Dos (under the Business Processes section) and Scheduled Future Processes and Scheduled Report Completion (in the System section).
      2. The most common types of mobile push notifications in Workday are Extended Enterprise Campaigns, Learning Campaigns, and Learning Expiration Periods (under the Learning section).
      3. Pop-up notifications have not been configured; therefore, no options are available for update under this tab.
  5. Once changes have been made, select OK to save the preferences, and further select Done to complete the process.