As a result of UChicago's ongoing collaboration to improve the receivables process, we have created the unidentified funds process, a more efficient way to identify, claim, and book receivables. Unidentified funds consist of checks, money orders, cashier's checks, and EFT (ACH/Wire) payments received at the Central A/R office that require additional information to be booked into UChicago's financial system.

Did you receive an email titled “Unidentified Funds, please review” from “no-reply@uchicago.edu”? Click here The Unidentified Funds Process + AI 

This process now lists all unidentified payments, including all Bank 2 transactions. Going forward, to securely find, view, and select payment(s), you should:

1. Go to Unidentified Claims Form (visible 24/7 to anyone with CNetID). This form is sortable, exportable, and searchable. 

2. To claim funds (screenshots of process at end):

a. Select the payment(s) by checking the box to the left of the payment.

b. Click "Request Unidentified Funds" (top of screen)

c. ServiceNow ticket will open, populate all required information, and attach all relevant documents (remittance, invoice, spreadsheet)

a. You must provide a valid COA for all payments. If you need to book multiple payments to different COAs, this can be done in either of the following ways:

1. You can submit 1 ticket per COA, selecting all items being booked to the one COA.

2. You can select multiple items, request them, and add the a UChicago – Oracle Currency Report of Money Received (ROMR) listing the multiple payments, COAs, and the corresponding amount breakdown

3. You will receive a ServiceNow ticket number to track your claim.

 

If you have any questions, reach out to Yolanda Peoples, Director of Accounts Receivable & PCI Compliance

Unidentified Funds Database Landing Page

You can search for payments using any category by clicking the 3 dots to the right of the category name.

Once you locate a payment(s), select the box to the left of the payment(s) you want to claim.

The number next to edit lets you know how many payments you have selected.

Then select “Request Unidentified Funds.”

The ServiceNow Unidentified Funds Claim Form will automatically open and display the payment(s) you selected.

You must add at least 1 COA (we cannot post to a POETAF or UCMed Account). The ServiceNow form will advise if it is valid.

If payments are to be allocated to multiple COAs, you will need to attach a UChicago – Oracle Currency Report of Money Received (ROMR)

Add any information you want us to know in the “Comments” field.

Attach support for your claim

Select “Submit.” You will receive a ServiceNow case number and notification when this has been processed.