This guide walks through the process of requesting a GEMS Card in Concur. The GEMS Card is designed to provide authorized faculty and staff with a cost-effective and convenient method of buying and paying for small dollar purchases and travel related expenditures.

• Review Card Types
• Request a GEMS Card
• Request a New GEMS Card Type
• Additional GEMS Card Information
• Cancel a GEMS Card

Review Card Types

Review the below chart to understand the different card types and their purchase limits.

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1. Log into SAP Concur. Select Create and select Start a Request.

 

2. Select *Card Request from the Request Policy dropdown menu.
3. Add a Description.
4. Select 001-New Card Application from the Cart Service Type dropdown menu.
5. Select the appropriate Card Type from the Card Type dropdown menu.
6. Select Create Request.

 

7. Under Expected Expenses, select Add.

 

8. Choose 001-New Card Application.

 

9. Agree to the Cardholders Agreement by changing the dropdown menu from No to Yes.
10. Update your preferred name as needed.
11. Add your Email Address and Phone Number.
12. Select the check box of the same Card Type from Step 5.
13. Select Save.

 

Note: Select a Question Mark to view details of the card type.

 

14. Select Submit Request.

 

You have now completed the process of requesting a GEMS Card.

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1. Log into SAP Concur. Select Create and select Start a Request.

 

2. Select *Card Request from the Request Policy dropdown menu.
3. Add a Description.
4. Select 003-Change Card Type from the Cart Service Type dropdown menu.
5. Leave the Card Type dropdown as None Selected.
6. Select Create Request.

 

7. Under Expected Expenses, select Add.

 

8. Select 003-Change Card Type.

 

9. Add the cardholder’s name and CNet ID.
10. Enter the current card type.
11. Select the check box of the new card type you are requesting.
12. Select Save.

Note: Select a Question Mark to view details of the card type.

 

13. Select Submit Request.

 

You have now completed the process of requesting a new GEMS Card type.

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Tax Exemptions

The University's tax-exempt status is for sales tax and may not extend to most travel related activities.

Cardholders should avoid paying sales tax on procurement of goods. Although, the Illinois Tax-Exempt number is imprinted on each card, some vendors may require a copy of the University's Tax Exempt letter; this letter is available on the Financial Services Website.

 

Card Declined

If your card does not work or is declined, please use the following contact details:

• Monday-Friday from 8 AM – 5 PM - Call the Shared Services Office at 773-702-5800 or open a request via the Shared Services Portal
• Monday-Friday after 5 PM, Weekends and Holidays - Call JP Morgan Chase at 1-800-316-6056

 

Lost or Stolen GEMS Card

In the event of a lost or stolen GEMS Credit Card, the GEMS Cardholder is responsible to immediately contact JP Morgan Chase at 1-800-316-6056

 

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