Audience

Employees wishing to diagnose problems with the posting of external transactions to student accounts.

Content

Departments submitting files for processing will receive two communications, one when the file is received, and another when it is posted.

If the Group Summary Post Action is "Do Not Post", none of the transactions will be posted. This could result from several problems.

• The control total or amount is incorrect (conflicts with the enclosed transactions), or the file layout is incorrect. See How to Create and Submit .dat Transaction Files for specifications.
• A reversal transaction does not match an existing transaction in AIS (amount, item type and term must be same as the original), or the transaction has already been reversed.
• Multiple reversals for the same student, term, item type, and amount must be submitted in separate files.
• The item type is financial aid - this is prohibited.

Individual transactions may encounter errors, which are listed in the Posting Results communication. Detailed explanation follows.

Error	Details
Invalid Term	See Term Codes
Invalid Employee ID	The Student ID does not exist
Invalid Item Type	The item type does not exist
Term has defaulted to current term	Term wasn't provided
Cannot post this charge	No matching charge to reverse exists (verify item type)
Cannot reverse this payment	No matching payment to reverse exists (verify item type)
Cannot reverse this charge	No matching charge to reverse exists (verify item type)
Select failed for Payment table	No matching payment to reverse exists (verify item type)