This guide covers usage of 1Password business licenses for users supported by UChicago IT Services and Divisional IT. Support for personal/family licenses is provided directly by 1Password.

Note: We have a pre-recorded 1Password team member training available. Please find it on Box.

One-time Setup

1. To begin, accept your 1Password invite link via email and enroll your first trusted device. For a walkthrough, see this step-by-step demonstration video.
2. Your 1Password software may be installed by your IT support. If not, you can obtain the software from the 1Password downloads page. For mobile devices you can obtain from the vendor app store. Do not use an app store for the desktop application, as it may be a previous version of 1Password.
3. Move your data from other applications to 1Password.
4. Turn off the built-in password manager in your browser.
5.  Recommended: claim your free personal/family license to use in conjunction with your business account. Keep your personal passwords in your personal/family account so you can retain access if you leave the university and lose access to your business account.  

Using 1Password

Sign in and add devices

• Sign in to https://uchicago.1password.com using your University account (for a personal account use https://my.1password.com).
• You must self-authorize devices before you can use them with 1Password, which means you authorize devices with those you are already using. If you do not have any authorized devices (e.g. you were only using it via browser and your browser cookies get deleted), you will be locked out of 1Password and need to request account recovery from your IT support. View this video demonstration on how to add devices.
• See below for additional options on convenient ways to unlock 1Password.

Use your Vaults

• All users have an individual "Employee" Vault where you store work-related items that aren’t shared with your team. Do not share personal non-work items in your Employee Vault. Claim your free personal license instead!
• Some users will have additional Vaults to use for sharing items with colleagues - these vaults are shared among teammates.
• If you have a personal 1Password account and sign in on the same device, you will see your Family vault. 1Password helps you seamlessly use multiple accounts. Please note that your Family account is managed by you, and allows you to retain access if you separate from the University. If you leave the university you will not retain access to your business account or its contents.

Save and fill passwords

• Browser
• Safari on your iPhone or iPad
• Android device
• iPhone and iPad

Improve your password security

• Use Watchtower to find account details you need to change

Share items with others

• If you have an ongoing need to share items with colleagues, request a new shared vault from your local IT Support.
• You can securely share individual items via a link. Item sharing works within the University and with some external institutions. If you need to share an item but receive an error message that it is not allowed, you can request the external domain be allowed. View how to securely share 1Password items.

Additional options for unlocking 1Password

• Use Face ID to unlock 1Password on your iPhone or iPad Pro
• Use system authentication to unlock 1Password on your Linux computer
• Use Touch ID to unlock 1Password on your iPhone or iPad
• Use Touch ID to unlock 1Password on your Mac
• Use Windows Hello to unlock 1Password on your Windows PC
• Use your Apple Watch to unlock 1Password on your Mac
• Use your device passcode, PIN, or pattern to unlock 1Password
• Use your fingerprint, face, or iris to unlock 1Password on your Android device

Advanced Topics

• Use 1Password as an authenticator for sites with two-factor authentication
• Get started with 1Password Developer

Get Support

• Contact your local IT support team.
• Support for personal/family licenses is provided directly through the 1Password Support Portal.