Set up Shared Mailboxes for Microsoft 365


There may be instances where you may want to share an email address with others. If this is the case, please follow the instructions below:

  1. Full instructions are available in this Microsoft article Open and use a shared mailbox in Outlook.
  2. Log in to Microsoft 365 online at https://portal.office.com with your email address and password.
  3. Select Outlook to access your mail or click on the waffle icon located next to the UChicago logo, then select Outlook from the drop-down menu.
    Outlook option selected
  4. Once your inbox opens, right-mouse click Folders

    From the drop-down menu, select Add shared folder.
    Add shared folder option highlighted
  5. In the Add shared folder dialogue box, type the individual's name or email address who owns the shared mailbox, or the name of the shared mailbox (e.g., sharedmailboxname@uchicago.edu).
    Add shared folder name option
  6. Select Add.
  7. Close Outlook, then reopen the shared folder that now appears on the left navigation panel.